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Privacy Policy

Data collection

We receive, collect and store any information provided to us via contacting us or via purchasing our products. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information).

How data is collected

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Data may also be provided to us via contact us forms. Your personal information will be used only for the purpose of processing your order or contacting you as requested. 

We collect such Non-personal and Personal Information for the following purposes:

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  • To provide and operate our business to process orders;

  • To provide our Users with ongoing customer assistance and technical support;

  • To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services

How the data is stored

Our company is hosted on the Wix.com platform. Wix.com provides us with an online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers. All your personal data will remain stored as explained above, and will not be shared or moved to any other system or service.

How we use data to contact customers and users

We may contact you to notify you regarding your order, to troubleshoot problems with your order, to resolve a dispute, to collect fees or monies owed. For these purposes, we may contact you via email. We will not collect your information for the purpose of marketing communications.

How we use cookies and other tracking tools

Our website tracks personal information through the use of cookies. We use Google analytics cookies to monitor website traffic visits, and Facebook Cookie to monitor clicks through to our social channels or store pages to improve our performance. You can also find the list of default Cookies used by this site as part of using WiX to host this website here: https://support.wix.com/en/article/cookies-and-your-wix-site

Wix uses cookies for important reasons, such as:

  • To provide a great experience for your visitors and customers.

  • To identify your registered members (users who registered to your site).

  • To monitor and analyze the performance, operation and effectiveness of Wix's platform.

  • To ensure our platform is secure and safe to use. 

How our visitors can withdraw their consent

If you don’t want us to process your data anymore, please contact us at kitcatcards@gmail.com or send us mail to: Kitcatcards, 42 Blackthorn road, Didcot, Oxfordshire, OX116AY.

Privacy policy updates

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

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If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at kitcatcards@gmail.com or send us mail to: Kitcatcards, 42 Blackthorn road, Didcot, Oxfordshire, OX116AY.

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